Broadway Suspension Coilovers:
All Broadway Suspension applications with recommended spring rate packages can be returned before shipment for a full refund. If the set has been completed and shipped, the customer has seven (7) days upon receipt to request a refund for the unused, uninstalled sets. If a request for a refund is made after seven days of receipt, your set will be subjected to a 20% restocking fee. Broadway Suspension will not be responsible for shipping the products back for a refund.
A 20% restocking fee will be applied to all custom sets(*) of 500S, Version II or Pneumatic applications once they have shipped.
All sets sent in for a refund MUST be uninstalled and in new condition.
What is considered a custom set(*) that will be subjected to a 20% restocking fee?
- If a recommended spring rate package was not selected, you have a set that will be subject to a 20% restocking fee.
- If you entered your own springs rates, you have a set that will be subject to a 20% restocking fee.
Broadway Suspension Upgrade Accessories & Replacement Parts: All parts and accessories in uninstalled and unused condition may be returned for a full refund until seven (7) days after receipt.
Springs: All Springs in uninstalled and unused condition may be returned for a full refund until seven (7) days after receipt. Springs purchased cannot be returned if they have been installed and are not in new condition. We are not responsible if you have selected the incorrect length, inner diameter or spring rate or compatibility with your coilovers. Broadway Suspension is not responsible for shipping the products back for a refund. Springs purchased from third parties are subject to being rejected for a refund if they (Swift, Hyperco, Eibach, etc.) find it fitting.
Laser Etching on Coilovers, Top Hats & Accessories: ALL sales are final on our individual customized sets, customized top hats and accessories. Please be very clear with all uploads, hi-res images preferred and always include special instructions for our team.